About KW Data Recovery

About Us

At KW Data Recovery, we’re proud to be your local Kitchener/Waterloo data recovery and repair specialists. We’re not a big franchise — we’re part of the community we serve, and we genuinely care about helping our neighbours get their tech and memories back.

Our Focus: Data Recovery First

Data recovery is at the heart of what we do. From failed hard drives to non-booting phones and water-damaged devices, we use advanced tools and techniques to recover files that might otherwise be lost forever. Whether it’s family photos, business files, or important school projects, we treat every recovery with care and urgency.

Expert Repairs Beyond Data Recovery

In addition to our recovery services, we specialize in logic board repair for phones, MacBooks, and iPads. We handle the complex repairs that other shops can’t — fixing no-power issues, water damage, and component-level faults. We also offer a full range of general device repairs, including screen, battery, and charging port replacements.

Our Promise to You

Clear, Honest Service
We believe in complete transparency. Every step of your repair or recovery is explained in simple terms and only carried out with your approval.

Diagnostic assessment
A minimum $35 CAD assessment fee applies when you submit your device for in-shop assessment. We may waive this fee at our discretion.

Fees explained before work
Diagnostic and attempt fees may apply even if recovery or repair is unsuccessful. Review your quote before approving work.

Your Data Comes First
Our top priority is protecting what matters most — your files, memories, and important information.

Fair Pricing, No Surprises
We keep our pricing straightforward and our communication clear, so you always know what to expect. No hidden fees, no unexpected charges — just honest service and dependable results.

Contact us

Request data recovery.

Choose drop-off or mail-in, then tell us what happened. We’ll review your request before confirming the next steps.

Contact us